Features of Interactive IVR Solution or Voice Response System
With IVRS Solution, multitasking and multi-threading facility leading to simultaneous handling of 4 analog channels or 30 digital channels or more channels
Detecting an incoming ring and automatically establishing connection in response to the ring signal.
Capable of working round the clock throughout the year.
Multiple language support with user configurable channel specific language.
Work with all types of exchanges on voice lines or trunk lines with any telecom operator of Land-line Network and cellular phone network.
Provides call statistics and customized reports.
ODBC support for accessing all kinds of standard databases.