Refund Policy

Fees may relate to registration, documentation, joining support, career-readiness/training, assessment, digital service access, career guidance, and placement-assistance activities, as described on the relevant receipt or service communication. Payment is for the stated service and does not purchase or guarantee employment.

A service may be considered started when the Company has begun a material part of the requested work, such as registration/profile processing, document verification, joining processing, activation of Candidate Dashboard or training access, delivery of digital training content, assessment activity, counselling, employer coordination, or another service specifically requested by the user.

Refund requests are reviewed according to the service actually purchased, the portion already delivered, the reason for the request, payment records, and applicable law. Nothing in this policy removes any refund or consumer right that is mandatory under applicable law.

A refund, reversal, or payment correction may be considered where supported by records, including:

• Duplicate payment for the same service
• Incorrect amount charged because of a technical or administrative error
• Payment received but the paid service was not provided due to a failure attributable to the Company
• Any other circumstance where a refund is required under applicable law

Subject to applicable law, a full refund would normally not be available merely because:

• The user changes their mind after substantial service delivery has begun
• The user does not attend or complete scheduled training, assessment, verification, interview, or orientation activities despite access being provided
• The user does not satisfy training/assessment or employer-selection requirements
• An employer rejects, delays, changes, or withdraws a vacancy or offer
• The user declines an available opportunity or fails to provide required documents
• The user is disqualified because of materially false information or documents

Where career-readiness/training access, digital learning material, assessment, AI-assisted practice, or other digital service has already been activated or substantially used, the delivered portion of that service will be considered when reviewing a refund request. A completion certificate is issued only after applicable completion requirements are met and is not itself a promise of employment.

To request review of a payment:

1. Email care@migha.in with subject "Refund Request — [Enrollment ID / Candidate ID]"
2. Provide your registered mobile number, transaction/receipt details, payment date, and reason
3. Attach relevant supporting records where available
4. The Company will acknowledge and review the request within a reasonable period and communicate the decision or any additional information required

Where a refund is approved, processing time may depend on the original payment method, banking/payment-gateway timelines, and applicable requirements. The Company will provide the available transaction/reference details for the approved refund.

For refund-related queries, contact us at care@migha.in or at the office address shown on this page.